SHIPPING:-
- Muuyee charges a shipping fee based on the delivery address's location.
- No Cash-on-delivery option available
- We don't allow editing of orders or addresses once the order is placed.
- After your payment confirmation, our operations team will ensure that your order ships as soon as possible.
- We will ensure that the product reaches you as early as possible, from the date of purchase.
- In some cases, it may take longer to receive the shipment depending on your location and accessibility.
- Muuyee does deliver products outside India. You can place an order on our website from anywhere in the world, however the delivery charges and customs charges if any to be borne by the customer at actuals.
- Please do NOT pay for any additional charges to courier staff. Your invoice amount is inclusive of all charges.
RETURNS & EXCHANGES:-
- As all Muuyee products are made to order, there will be a lead time of about two weeks before shipping, after the order has been placed. We take a lot of care in crafting them for you, but if the product does not meet your expectations or has a defect, we offer a full refund or exchange within 14 days of receipt, provided that it is returned in its original condition.
- In case you have received a damaged or wrong product please notify us via email at hello@muuyee.com within 24 hours from the time of shipment received. We will arrange for a return pick up and replace the items (Subject to availability) or issue a full refund. In case of returns other than a damaged or wrong item shipped, please ship to the return address.