Política de reembolso

Returns & Exchanges

All Muuyee products are made to order, so please allow approximately two weeks for your order to be crafted and shipped.

We put great care into making each piece. However, if your product arrives with a defect or does not meet your expectations, you may request a full refund or exchange within 14 days of receiving the item, as long as it is returned in its original condition.

For Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us at hello@muuyee.com within 24 hours of delivery.
We will arrange a return pickup and either:

• Replace the item (subject to availability), or

• Issue a full refund.

For All Other Returns

If the return is not due to damage or an incorrect item, we kindly ask you to ship the product back to the return address provided.